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Legal notice in Georgia: what a website must state under Georgian law

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In Georgia, the Law of Georgia on Electronic Commerce sets out what a company has to tell its customers about itself on its website. The law gives this page no fixed name; in this article we call it a “legal notice”. The law says which information about the provider a customer must be able to find, how prices must be stated and in which language.

This matters for two reasons. The provider is responsible for the accuracy and availability of the information. And a customer who misses it can turn to a state agency. Below you will find what the law says, what it means for a small website, and a checklist for your own site.

Yes. The Law of Georgia on Electronic Commerce was signed by the President of Georgia in Tbilisi on 13 June 2023 (No 3110-XIმს-Xმპ). Articles 4 to 23 apply 190 days after promulgation (Art. 25). The Georgian Competition and Consumer Agency reports that the law “has been fully implemented since 2024”. The duties are therefore in force.

Whom does it apply to? According to Art. 1(4), the law applies to entrepreneurs registered in Georgia under the Law of Georgia on Entrepreneurs and to branches of foreign companies. This article does not go beyond that wording. If your company is registered abroad and has no Georgian branch, you should have your situation checked individually.

What is covered? The law speaks of “commercial services over the internet” (Art. 2(a)). That means providing services remotely, through electronic means, in exchange for remuneration, at the individual request of a recipient of the service. “Remotely” means that the parties are not present together in the same place. A web shop, a booking portal or a paid online course can fall under this description. A website that only presents a business and sells nothing online does not obviously fit it, so the individual case matters.

Who is the provider? According to Art. 2(c), a service provider is “a natural or legal person that provides commercial services over the internet”. Sole traders are therefore covered as well as companies.

Who is protected? The recipient of a service (Art. 2(d)) can be a natural or legal person using the services for professional or other purposes. It can also be a natural person acting outside their business or profession. The law protects business customers and private customers alike.

The five mandatory details, permanently and easily accessible

Art. 4(1) obliges the provider to ensure that “at least” the following information is permanently and easily accessible for the recipient:

  1. the company name and legal form;
  2. the address;
  3. an email address and other contact information;
  4. the identification number or personal number registered at the Registry of Entrepreneurs and Non-entrepreneurial (Non-commercial) Legal Entities;
  5. a licence or permit certificate number or registration data, its term of validity and the name of the issuing body, if there is one.

The fifth point applies only “if any”. A web designer without a licence has nothing to state there. A provider whose activity requires a licence or permit must state the number, the validity and the issuing body. “At least” means that the list is a minimum. A phone number or opening hours may be added.

“Permanently and easily accessible” has a practical meaning. A page that is linked from every page, for example in the footer, meets the idea better than a note buried in the terms and conditions or shown only during an order. The law does not prescribe a particular place. The point is that the customer finds the details without searching.

Art. 4(3) adds that the provider is responsible for the accuracy and availability of this information. A new address, a changed email or a licence that has expired must be updated on the site. A page that is wrong or cannot be reached is a problem in itself.

A real example of how such a page can look is the legal notice of esn.ge. It names the provider with company name and legal form, the address in Tbilisi, the registration authority, the identification number and an email address. It shows one possible way to present the details and is not a template approved by an authority.

Prices: clear, and with all costs

Art. 4(2) says: “Service fees shall be determined clearly and comprehensibly and shall contain detailed information on all expenses incurred, including delivery fees and other taxes provided for by the legislation of Georgia.”

Three points follow for a small business:

  • The price must be easy to understand. A customer should not have to calculate what the total will be.
  • All expenses that are part of the price must be shown in detail. This includes delivery fees if goods are shipped.
  • Taxes must be named, for example value added tax (VAT).

A short example from everyday life: someone orders a product online and sees “from 20” on the product page. Delivery and VAT only appear in the last step. The wording of the law points the other way. It is safer to show the price, delivery and taxes together before the customer decides.

The website offer of epicsoft networks shows how a price statement with tax can look: “from $5 per month, plus VAT (18% in Georgia, 0% abroad)”. It states the base price, says that VAT is added and gives the rate for both cases.

Language: Georgian is mandatory

The information must be provided in Georgian. KPMG Georgia summarises the law this way: “information shall in all cases be provided in Georgian language. However, the information provider may decide to use foreign language in addition.”

For your website this means:

  • A site only in English, Russian or German does not meet the language rule.
  • A Georgian version is the minimum. Other languages are allowed and useful if your customers speak them.
  • The Georgian text should contain the same details as the other versions, so that nothing differs between languages.

There is no fixed Georgian name for a legal notice page. The law speaks of information about the service provider (“მომსახურების მიმწოდებლის შესახებ ინფორმაცია”). On esn.ge the Georgian page is headed “სამართლებრივი ინფორმაცია” (legal information) and has a section “მომსახურების მიმწოდებელი”, which is the term the law uses for the service provider.

The legal notice is only part of what a website has to tell its customers.

Information before the contract. The Georgian Competition and Consumer Agency states that, before concluding the contract, the service provider has to give the recipient all required information in a clear, complete and comprehensible way. Among the details are the company name, legal form, contact information and identification number. The Law of Georgia on the Protection of Consumer Rights goes further for private customers. According to its Art. 5(1), a trader must give the consumer reliable and complete information before concluding a contract. This must be in the national language of Georgia and in a clear and understandable manner. Among other things it covers:

  • the name and material characteristics of the goods or services;
  • the identity (name) and legal address of the trader;
  • where applicable, email, fax and telephone numbers for fast and effective communication.

Advertising. The e-commerce law also speaks of “commercial communication” (Art. 2(b)). This means offering goods or services through electronic means, or giving notifications that directly or indirectly promote goods, services or natural or legal persons. A newsletter or an advertising message can therefore fall under this term. This article does not describe the further rules of the e-commerce law on such messages, so read the text of the law or ask a lawyer if you send them. The Law of Georgia on Advertising adds a language rule: “Advertisements shall be disseminated in the official language throughout the territory of Georgia.”

Data protection is a separate topic. If your website sends personal data abroad, see our article on data transfers abroad under Georgian data protection law.

Supervision and consequences

A recipient of a service may apply to the Agency, the Georgian Competition and Consumer Agency, if the provider does not meet its duties. This covers the legal notice and price duties of Art. 4 and the duties of Art. 5(1) of the e-commerce law. It also covers violations of certain further provisions of the law. Customers therefore do not need a court case first. They can turn to the Agency.

The law also provides for a fine. It may not exceed 2 percent of the provider’s annual turnover in the previous financial year. For a small business this is a limit, not a standard amount. This article does not describe in which cases the Agency imposes a fine or how it decides. What is certain is that the provider answers for the accuracy and availability of the details (Art. 4(3)). Keeping the page correct is cheaper than a complaint.

Checklist for your own website and how epicsoft does it

Check your site against these points:

  • Is there a page with the details, linked from every page, for example in the footer?
  • Does it state the company name and legal form, the address, an email address and other contact information?
  • Does it state the identification or personal number from the Registry of Entrepreneurs and Non-entrepreneurial (Non-commercial) Legal Entities?
  • If you need a licence or permit: are number, validity and issuing body stated?
  • Is there a Georgian version with the same content? Other languages are optional.
  • Are prices clear, with delivery fees and taxes such as VAT shown in detail?
  • Do the information before ordering and your advertising appear in Georgian?
  • Is someone responsible for updating the page when details change?

How epicsoft does it. The website esn.ge carries a legal notice with company name, legal form, address, registration authority, identification number and email in every language of the site, Georgian included. The website offer states its price with VAT. epicsoft networks builds websites for customers in Georgian, English, Russian or German. You can read more on the page about websites of epicsoft networks.

This article summarises the legal situation as of November 2026 for general information. It is not legal advice and does not replace a check of your individual case.

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